So I ordered a suit from Squeaklatex a few months ago but haven't gotten a response from email, messaging on these forums, or from his twitter account. At this point I'm just looking for a response, but I'm not getting one; I'm starting to feel like I've been ripped off. I heard his customer service was bad so I'm trying to have a little faith, but... Come on. Has anyone seen any activity from him? I don't think I'm being obnoxious by asking for ANY response in the matter at all.
Thought i'd respond here as well as via email.
Sorry for the delayed response. as stated on the Squeak Latex website. I'm currently in the process of moving countries (from Australia to the USA). Emails may be delayed, though I did find yours in our spam folder unfortunately. My last email to you was confirming the order after receiving payment and all was good, that I would be in touch once the item is ready to ship.
Regarding your order, it was placed in August and as stated when placing the order there is an 8 - 12 week production time per item. You suit is coming up in the next batch (I believe it's number 3 in the que) Though I can bump it around to try it get it out to you for Halloween. :)
It is true life has been quite crazy for me this past year and my response times have been lacking. As I do this solely and don't currently have the budget to employ a secretary to handle orders and emails. It is what it is.
Hopefully next month once everything has settled i'll be able to respond much faster.
Thank you for understanding and will get you blown up soon.
Hisssssssssssss.. ...uh oh!!